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Privacy Notice

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This privacy notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with

Our Contact Information (Data Controller)

Resifloor Ltd, Suite A5, Exchange Centre, Mayfair House, 11 Lurke Street, Bedford, MK40 3HZ

Telephone 01234 862166              Email colin@resifloor.co.uk

What we do with your personal data

We process personal data only for the purpose for which it is collected. The purpose is dependent on whether you use only our website or additionally our services. If you use our website you are giving your consent by completing online forms for purchase of goods or information requests via email which may include diagrams, photographs or technical data. Additionally, consent is given when data is passed via email, telephone, mobile phone, SMS or voicemail. We may use your personal data for other similar purposes including marketing and communications until consent is withdrawn.

From our Customers / Clients we process and retain personal data for the following purposes and periods with the applicable legal basis.

Processing purpose

Legal basis

Retention period

Payment card processing

We have the data subject consent

Until service completed

Contact management

We have the data subject consent

Until consent withdrawn

Customer support

We have the data subject consent

Until consent withdrawn

Sales & distribution of products and services

We have the data subject consent

Until consent withdrawn

 

From or Service Providers we process and retain personal data for the following purposes with the applicable legal basis

Processing purpose

Legal basis

Retention period

Customer support

We have the data subject consent

Until consent withdrawn

Service delivery

We have the data subject consent

Until consent withdrawn

 

What personal data do we collect?

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website you do not need to provide us with any personal data, however your browser transmits some data automatically such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted, the access status and your IP address.

If you use our services, your personal data is required to fulfil the requirements of a contractual or services relationship which may exist between you and our organization.

We collect:

  • Location information
  • Name
  • Online identifiers
  • Photographs together with identifiers
  • Telephone and email contact details

How do we look after personal data?

We limit the amount of personal data collected to what is fit for the purpose as described above. We restrict, secure and control all of our information assets against unauthorized access, damage, loss or destruction whether physical or electronic. We retain personal data only for as long as it is described above to respond to your requests or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.

How can you access your personal data?

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect you may request that we correct it. If we are improperly using your information you may request that we stop using it or even delete it completely unless required by law.

If you would like to make a request to see what personal data of yours we might hold, you may make a request via email to colin@resifloor.co.uk 

 

Where it may have been necessary to get your consent to use your personal data at any moment, you have the right to withdraw that consent. If you wish to withdraw your consent we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal

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